Got a question? Perhaps we've already answered it!

  • Where do you ship to?
    • We will happily ship to any country that Paypal is supported.
  • What are my shipping options?
    • We ship USPS First Class for all shipments.  
  • But I need my item faster!
    • Those shipping options don't work for you?  No worries, email hello@peerlesscharm.com, and we can work something out.
  • How long is the processing time on my order?
    • All orders are handmade to order, so you can expect your jewelry shipped within 7 days.
  • What's your return policy?
    • We hope you love your new jewelry, but completely understand that sometimes you change your mind.  You can return for a full refund within two weeks from when you receive your purchase, and store credit within 30 days.
  • Can you fix this?
    • On the rare occasion that your jewelry has broken, let us know, send it in, and we will happily repair it.


    Still have a question?  Email hello@peerlesscharm.com or call (1-815-277-4308) customer service for a more personalized answer!