Got a question? Perhaps we've already answered it!
- How long will it take to ship my item?
- We make each item to order, so we guarantee shipment in 1 week.
- What are my shipping options?
- We ship USPS First Class for all shipments.
- But I need my item faster!
- Those shipping options don't work for you? No worries, email firstname.lastname@example.org, and we can work something out.
- How long is the processing time on my order?
- All orders are handmade to order, so you can expect your jewelry shipped within 7 days.
- What's your return policy?
- We hope you love your new jewelry, but completely understand that sometimes you change your mind. You can return for a full refund within two weeks from when you receive your purchase, and store credit within 30 days.
- Can you fix this?
- On the rare occasion that your jewelry has broken, let us know, send it in, and we will happily repair it.
Still have a question? Email email@example.com or call customer service for a more personalized answer!